An example template to complete is available to download
BCX Network Monitoring Customer Setup Information.xls
| - | Confirm physical appliance supplied by Burconix, or VM on HyperV for on-prem bcxmonitor |
| - | Confirm local static IP, subnet, gateway, dns, dns suffix for on-prem bcxmonitor |
| - | Confirm if active/passive connection to monitor.burconix.com - Firewall and bandwidth requirements |
| - | Confirm customer dashboard access and customer email alert recipients |
| - | Confirm list of non-windows network devices required for remote monitoring |
| - | Confirm internet uplink port on core switch for accurate bandwidth usage statistics |
| - | Confirm auto discovery IP range for detecting windows agent installations |
Once your on-prem bcxmonitor has been configured, customers are required to deploy the windows agent to any servers as required:
How to deploy the windows agent on servers
Using the template download above, please list out each of the devices you have with associated information.
Physical Servers, SAN/Storage, UPS/Power, Core Switch, Edge Switch, Printers, IP Camera/CCTV, HTTP/HTTPS Web Services